Thanks for shopping at UnboxGreece

 

If you are not entirely satisfied with your purchase, we're here to help.

For any question or problem, please contact us at unboxgreece@outlook.com and a stuff member will help you as soon as possible. You can also use the chat box within our site.

 

 

Returns

 

You have 30 calendar days to return a defective product from the date you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Sale items are exempt from being returned.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds (if applicable)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at unboxgreece@outlook.com.

 

Shipping

 

To return your product, please send a mail to unboxgreece@outlook.com to receive instructions. All defective products will be fully refunded.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Cancellation Policy. 

 

You may cancel your order or subscription at any time by contacting customer support. Any order identified as ORDER PROCESSED or SHIPPED has been processed and cannot be canceled.